New technologies emerge daily, revolutionizing customer interactions and increasing general efficiency. Businesses are taking it in their stride; We've already adopted technologies in everyday life that would have seemed like magic just a few years ago.
But are all new...
Postal codes or ZIP codes are unique identity numbers for indicating a particular region. Every country has a general postal format, while every state/county/region in the country has specific postal code numbers/letters. In the UK, the postal code format...
Hosting an event to engage with your target audience is one of the best ways to grow your business. By creating an event that is relevant to your prospects and offering something of value, you can draw attention and...
Jumping into the world of data and analytics can be an intimidating prospect for small enterprises. However, with careful consideration as to which database structure is most suitable for your needs, you'll be well-positioned to unlock the true potential...
Self-service Technology (SST) allows customers to receive service without interacting with a real person. Our life is already inseparable from it. Such as ATMs, self-ordering machines in restaurants, self-service parking, etc.
In fact, self-service technology offers many benefits to both...
A Business major is a great choice as it comes with a lot of career opportunities. If it is something you are willing to pursue in college, it is important to know what subjects to prioritize. In this guide,...
Productivity's parameters have significantly changed over the last few years, shifting gears further during the global pandemic phase. To go by its simple definition, productivity within the contact center industry is the paradigmatic and optimal use of resources and...
Companies generate huge datasets from various platforms and sources. Data visualization helps to analyze the datasets and make them easily interpretable. Visualization is part of business intelligence to help businesses and individuals dig deeper and understand data through the...
